Legal
Shipping Policy
Last updated: 03 July 2026
We deliver premium fragrances across Pakistan with speed and care. Here's everything you need to know about shipping.
Delivery Coverage
We ship to all major cities and towns across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Hyderabad, Peshawar, Quetta, and many more.
Shipping Charges
| Order Value | Delivery Charge |
|---|---|
| Under PKR 5,000 | PKR 350 |
| PKR 5,000 and above | Free |
Delivery Time
- Orders are processed within 24 hours of confirmation.
- Estimated delivery: 2–4 business days after dispatch.
- Delivery times may vary during holidays or due to unforeseen courier delays.
Order Tracking
Once your order is shipped, you'll receive a tracking number via SMS. You can track your order on our Track Order page.
Shipping Restrictions
- We currently ship only within Pakistan.
- We do not ship to PO Box addresses.
- All orders require a valid phone number for courier contact.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately. We'll file a claim with the courier and arrange a replacement or refund.
Contact
For shipping inquiries, email support@luxora.pk.